FAQs

Answers to Your Questions

Need a little help?

Ask us about products, delivery, or your order.

Shipping, returns & orders

Shipping is free on all U.S. orders.

Once your order is placed, we’ll send you tracking details so you can follow your Adored package all the way home.

Yes, every order includes a free surprise gift! Your first or your fiftieth, there's always something special waiting for you.

Our gifts change with the seasons, so there's always something new to discover.

Shop your favorites and enjoy a little extra, on us!

Your order usually arrives within 1–3 business days.

We offer same-day shipping for all orders placed before 4:00 PM (excluding holidays), ensuring the fastest delivery possible.

Yes — we love making Adored Kids a little sweeter for every family.

Right now, you can enjoy $10 OFF orders of $100 or more. Plus, we always offer free U.S. shipping.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

We’re here to help make your Adored Kids experience simple and easy.

You can email us at ask@adoredkids.com, call us at 818-640-97-95, use our live chat, or visit our Contact Us page with any questions about your order, shipping, returns, or choosing the right product.

Return this item for free

At Adored Kids, we make returns easy! Return eligible unused items within 30 days of delivery, with no return shipping charges. All returns must comply with our returns policy. Read the full Return Policy

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Klarna,Visa, Mastercard, Amex, Discover, Shop Pay, Apple Pay, Google Pay, PayPal, Venmo.

We carefully pack every Adored order, but if something arrives damaged, missing, or incorrect, please contact us within 14 days of delivery.

Send us your order number and a photo of the issue, and our team will help make it right as quickly as possible. You can e-mail us at ask@adoredkids.com or use live chat to contact us.

If you need to change or cancel your order, please contact us as soon as possible via live chat, email us at ask@adoredkids.com, or call us at 818-640-97-95.

Because we ship quickly, we can’t guarantee changes after an order has been processed, but we’ll always do our best to help before it ships.

Not yet — Adored Kids currently ships within the U.S. only.

But we’re growing, and international shipping is part of our next expansion.

Subscribe to our email list to be the first to know when Adored Kids becomes available in your country.